Water is clear, pure and fresh. We associate it with well-being and a renewal of energy. We treat ourselves to a pleasant bath or shower, wash our hands, food and much more. Every drop is precious, and anyone who knows hansgrohe's dedication to quality, understands our passion for the cleaning and care of our products.
A faucet is in daily use. While it takes care of cleaning, it itself often becomes a “victim” of dirt and grime. Our hands leave behind greasy residues, along with dirt particles and more. Water also places the material under strain in the form of limescale deposits. The benefit to you: When you buy a faucet by hansgrohe, you are buying high quality. We want you to enjoy your product for as long as possible. Here, we show you the proper way to clean, descale and provide lasting care for your faucet.
Just note the following tips, and then cleaning and care of your faucet will no big deal.
Another tip: While you’re at it, clean the sink and spout, too. Then you are ready for more water enjoyment.
We recommend that our customers use a gentle citric acid-based cleaning agent. This has a number of advantages. Conventional concentrates with lots of cleaning power often irritate hands and eyes; they can trigger allergies and irritate sensitive skin. The faucet reacts similarly. Its material is also attacked if the chemicals are too strong. The damage may go unnoticed at first, but microscopically small scratches or superficial burns are all it takes to cloud the high-gloss finish. In the long term, more dirt and limescale can accumulate in these spots. Gentle cleaning agents are also more environmentally friendly.
If you have hard water in your region, limescale deposits are likely. Keep residues from accumulating by briefly wiping the faucet after each rinsing or washing. This removes tap water before it has a chance to leave deposits behind.
The hansgrohe quality lab has tested numerous cleansers and descalers. We have come to the conclusion that less is more here. Citric acid is our favorite active ingredient: effective, fragrant and gentle for to faucets and people alike. You can download our detailed cleaning recommendation directly in PDF format.
We advise against using cleansers based on vinegar, acetic acid, formic acid, sodium hydroxide alkalis and chlorine bleach alkalis, phosphoric acid or even hydrochloric acid. Some of these substances are highly corrosive. Frequent use will damage the metal, no matter how high-quality the finish.