Location: |Atlanta, GA|

Product Support Representative

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Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. Our inclusive culture inspires us to try new things, speak openly, and be bold. It brings us together in ways that help us stand out.  If you share our values and our enthusiasm you will find a great team to work with at Hansgrohe.

Do you have a strong technical aptitude and problem-solving abilities?

This role is the primary responder and daily manager for all general and incoming product and technical services related issues for Hansgrohe, Inc.; and provides 100% issue resolution and service support to the customer base, representatives, sales management team and all other stakeholders. 

The PSR further ensures that the specific business procedures and policies of Hansgrohe, Inc. are adhered to, while the varied requirements and needs of our customers are met in a professional manner
 

Education and Work Experience

High School diploma or equivalence. Technical experience/degree recommended.

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